2,341 director customer service vacatures in heel Nederland.

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Aemstelredamme11009 Rotterdam5720 Utrecht4951 Eindhoven3571 's-Gravenhage3115

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Customer Experience Director - E-commerce (Retail)

3 dagen geleden

Hybride

€ 9.000 per maand

... vertalen naar beleving? Voor een toonaangevende e-commerce partij zoeken we een Customer Experience Director. Een strategisch leider met oog voor UX, loyalty en service design. Je werkt organisatiebreed aan een superieure klantbeleving. Een rol met veel impact, ownership en zichtbaarheid. Functiebeschrijving De Customer Experience ...

Utrecht, Nederland

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Customer Experience Director - Telecom (B2C)

3 dagen geleden

Hybride

Marketing

€ 10.000 per maand

Klanttevredenheid begint met beleving. Voor een grote telecomprovider zoeken we een Customer Experience Director met visie op service design en klantcontact. Deze functie is cruciaal in het verbeteren van klantrelaties en loyaliteit. De rol is zowel strategisch als operationeel van aard. Ideaal voor iemand die de stem van ...

's-Gravenhage, Nederland

Successr

Director Product Management

Vandaag

Op locatie
Voltijd

... As SCIL moves from technology leadership and customer-specific development towards scalable product platforms and international growth, we are looking for a Director Product Management to lead this transition. The Director Product Management is responsible for translating SCIL’s technology capabilities and market opportunities ...

Eindhoven, Nederland

KittySpout

Director of Retention & Lifecycle

3 dagen geleden

Op afstand
Hybride
Op locatie
Contract

$115,000 per jaar

... reviews, surveys and support contact reasons to find why customers leave and fix the cause with the owning team. - Customer experience and support: lead the Customer Experience Manager, own the weekly CX KPI scorecard (CSAT, first response time, AI resolution rate, refund rate and chargebacks), set customer service policy, ...

Aemstelredamme, Nederland

Just Eat Takeaway.com

Director of Restaurant Experience (CX)

3 dagen geleden

€1 EUR

... develop senior talent, and build a culture where people help each other succeed. What will you bring to the team? - A senior track record leading partner or customer experience, service design or operations across the full customer lifecycle, in a large platform environment. - Strong influencing skills: you are credible ...

Aemstelredamme, Nederland

Anduril Industries

Director, Business Development - EMEA

11 dagen geleden

Op locatie
Voltijd
Contract

... as the system of record — accounts, pricing, points of contact, expected close dates, and all customer activity - Partner with Sales Engineering to refine customer solutions - Perform live and static demonstrations on-site or via VTC - Create and deliver client presentations and proposals tailored to specific customer ...

Aemstelredamme, Nederland

Cloudflare

Senior Director Digital Native

3 dagen geleden

Voltijd
Contract

$284k USD - $513k USD

... partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: NYC, SF, LA, Chicago About the Role The Sr. Director of Customer Engineering will partner directly with the Area Vice President of Sales for Digital Native/AI to lead one of Cloudflare’s fastest-growing market ...

Nederland

Just Eat Takeaway.com

Director of Digital Expansion (Partner Growth)

3 dagen geleden

€1 EUR

... a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They ...

Aemstelredamme, Nederland

Booking.com

Director of AI & Insights Platforms

Vandaag

Voltijd

$166 USD

... leisure, customers can instantly book their ideal accommodation quickly and easily, without booking fees and backed up by its promise to price match. Via the customer experience team, customers can reach https://jobeax.com/link/JlXYiB7d5OmofGlA 24/7 for assistance and support in over 44 languages, any time of the day or night. ...

Aemstelredamme, Nederland

EPAM Systems

Business Development Director - Energy & Utilities

4 dagen geleden

We're looking for a Business Development Director - Energy & Utilities to join our team in Amsterdam, Netherlands. In this role, you will be responsible for driving new logo acquisition and expanding whitespace opportunities spanning energy, oil & gas and utilities. You will operate as a market-facing industry seller, leveraging ...

Aemstelredamme, Nederland

Under Armour

Director, EMEA Distribution and Logistics

11 dagen geleden

Hybride
Op locatie
Voltijd
Contract

€ 120.000 per jaar

... executive-level summaries for internal and external stakeholders. Process Management • Design and implement efficient operating models, KPIs, and ways of working to meet customer and service requirements (e.g., B2B, CRM tools, dashboards) to maximize revenue. • Define regional fulfillment strategies based on customer needs, service levels, ...

Aemstelredamme, Nederland

HelloFresh

Director, Product (physical) (f/m/x)

3 dagen geleden

Op afstand
Hybride
Voltijd

€ 250 per dag

... team — representing Factor Europe's priorities in the feature roadmap and collaborating on shared global initiatives that benefit the wider business. 3. Drive Customer Retention and Commercial Performance - Own customer retention levers as your north star. Build a rigorous, evidence-based view of what drives it and rally the ...

Aemstelredamme, Nederland

ServiceNow

Director, Solution Consulting - CRM Solutions

5 dagen geleden

Op afstand
Hybride
Op locatie
Voltijd

... all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent ...

Aemstelredamme, Nederland

ServiceNow

Director, Solution Consulting - CRM Solutions

11 dagen geleden

Op afstand
Hybride
Op locatie
Voltijd

Aemstelredamme, Nederland

Kraft Heinz

Associate Director, GBS Supply Chain Business Partner (EMEA)

6 dagen geleden

Voltijd

... This role leads the strategic partnership between GBS and our Business Units, establishing a clear operating model that strengthens ways of working, enhances customer satisfaction, and drives operational effectiveness. Primary Responsibilities - Lead the transformation agenda for the Global Business Services (GBS) Supply ...

Aemstelredamme, Nederland

NewRocket

Director of AI and Enterprise

3 dagen geleden

Op afstand
Voltijd

Director of AI and Enterprise Architecture Remote – Western US (Pacific or Mountain time zone preferred) Why Us NewRocket is a ServiceNow Elite Partner and a Claude Select partner, helping enterprises reimagine how work gets done with ServiceNow and AI. We work with public and private sector organizations, including some ...

Nederland

Athora Netherlands

Interim - Manager Customer Contact & Complaints

7 dagen geleden

Voltijd
Contract

€ 142,5 per dag

... komende jaren doorgroeien tot een van de belangrijkste spelers in de snel veranderende pensioenmarkt. Wat ga je doen? Je versterkt Athora Netherlands als Manager Customer Contact & Complaints. Je rapporteert aan de Director Customer Service en geeft leiding aan het klantcontact- en klachtendomein. Jouw afdeling is de primaire ...

Nederland, Nederland

Booking.com

Director of Architecture - Tech Standards

Vandaag

Voltijd
Contract

The Director of Architecture exists to make it easier for engineers to do the right thing. The central architecture team succeeds only if it reduces cognitive load for Business Units and makes engineers’ lives easier in practice. The role leads Booking.com’s enterprise architecture and owns the architectural standards and ...

Aemstelredamme, Nederland

Ericsson

Customer Security Subject Matter Expert

1 dag geleden

Voltijd
Contract

... accordance with customer and Ericsson risk management processes - Working with the Customer Security Director and Telecoms Security Act programme to align customer UK Telecom Security Act (TSA) requirements - Coordinate security incident, event, and vulnerability communication with our Customer - Directing the Account ...

Breda, Nederland

Ericsson

Customer Security Subject Matter Expert

2 dagen geleden

Voltijd
Contract

Maastricht, Nederland