Support IT/OT in Feijenoord, Nederland

IT/OT SupportAbout the role:We are looking for an IT/OT Support Engineer to provide remote technical support, troubleshooting, maintenance, and monitoring for complex customer environments.You’ll work at the intersection of IT, OT, networking, software, and security, supporting customers and technical teams to keep critical systems stable, secure, and https://jobeax.com/link/uFW1SPZOONe0LcAy were looking for:You have a strong technical foundation and enjoy solving complex problems remotely. You are analytical, proactive, customer-focused, and comfortable taking ownership of technical issues from investigation through to https://jobeax.com/link/0LnM92X4lfmLcKnf you’ll do:Provide 2nd and 3rd line remote IT/OT support and resolve https://jobeax.com/link/5mEyL4U5qb9ACBjP software, networking, and system-related https://jobeax.com/link/H91SUN3n2AFsWrQo remote preventive maintenance and proactively monitor system health and https://jobeax.com/link/Z0iljivVeFLOLspf software upgrades, implementations, and release https://jobeax.com/link/kgAi4Lg29rYlCGrZ with commissioning, FAT and SAT testing of complex https://jobeax.com/link/th42MBAfQmxJdwEn logs and system data to identify trends and root https://jobeax.com/link/43oghAjYr4m5r5iR escalations, repairs, and maintenance with internal teams and third https://jobeax.com/link/8k6WYqHOh2Ig3XJr document incidents, solutions, and https://jobeax.com/link/LSa2uDalZpPbSx4j relevant technical information is correctly shared with customers, technicians, and internal https://jobeax.com/link/DsWy1aheh2B4XnIt you bring:MBO Level 4 ICT level or equivalent https://jobeax.com/link/6sJyHYEbWQH22DWl in IT/OT support, IT infrastructure, technical support, or a similar https://jobeax.com/link/sc5nj3LfmPNutBEY knowledge of IT, networking, and security https://jobeax.com/link/FaVTKg7zUuii3LPa of OT/industrial https://jobeax.com/link/wJGjHqYKEMc5pen6 knowledge of ITIL 4 and service https://jobeax.com/link/W4Bhdn88GgxXmkT7 troubleshooting, analytical, and problem-solving https://jobeax.com/link/s8wAAYJ7oJxC4naW and customer-focused https://jobeax.com/link/v2JcP8gUwkTpshvU to work independently and take ownership of https://jobeax.com/link/kIlihmlDblr2BkgJ English communication https://jobeax.com/link/X45fgjMsjnSwT0qo is a https://jobeax.com/link/eLblzG3b6ru5h1C0 Skills:IT/OT Support2nd & 3rd Line SupportNetworkingIT InfrastructureOT / Industrial EnvironmentsIT SecurityIncident & Problem ManagementRemote SupportSystem MonitoringTroubleshootingITIL 4Software & Release ManagementFAT & SAT TestingPreventive MaintenanceLog AnalysisDarwin Recruitment is acting as an Employment Agency in relation to this https://jobeax.com/link/RZXqwl2GZEQnKy4v Cumming