This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Microsoft Dynamics 365 CRM Developer / Technical Lead | NDA based in Netherlands. Are you an experienced Microsoft Dynamics 365 CRM professional looking for an opportunity to make a meaningful impact on an established business platform? In this role, you will help enhance and evolve an existing CRM solution, primarily focused on Dynamics 365 Sales, while supporting integrations with external business and marketing systems. You will work closely with a small, collaborative development team to deliver new features, optimize functionality, and ensure reliable, well-structured releases. The position offers the opportunity to take ownership of technical delivery and contribute to ongoing platform improvements within an Agile environment. For candidates with technical leadership experience, there is also scope to shape development standards, mentor colleagues, and guide architectural and implementation decisions. This is an excellent opportunity to combine hands-on engineering with technical influence in a dynamic, internationally oriented business environment. Accountabilities - Develop and enhance CRM solutions: Design, develop, customize, and maintain Microsoft Dynamics 365 Customer Engagement solutions, with a primary focus on Dynamics 365 Sales. - Deliver new functionality: Translate business requirements into effective CRM features, improvements, and customizations that support operational needs and business objectives. - Maintain and optimize the existing platform: Quickly understand the current CRM architecture, configuration, and development workflows to deliver improvements efficiently and reliably.
- Troubleshoot and resolve issues: Investigate technical problems, identify root causes, implement fixes, and support the stability and performance of the CRM platform. - Support system integrations: Contribute to the integration of Dynamics 365 CRM with external business applications, marketing platforms, and other connected systems. - Participate in Agile delivery: Collaborate with the development team during sprint planning, implementation, testing, and scheduled releases, ensuring that deliverables meet agreed requirements and quality standards. - Contribute to release management: Follow established deployment processes and release plans, helping ensure smooth delivery of enhancements and minimizing disruption to existing functionality. - Collaborate with stakeholders: Work closely with fellow developers and relevant business stakeholders to clarify requirements, resolve technical challenges, and align solutions with business priorities. - Provide technical leadership where applicable: For candidates taking on the Technical Lead responsibilities, establish development standards, review code, mentor developers, and guide technical implementation decisions while remaining actively involved in hands-on development. Requirements - Professional experience: At least five years of hands-on experience developing, customizing, and enhancing Microsoft Dynamics 365 CRM or Customer Engagement solutions. - Dynamics 365 Sales expertise: Strong practical knowledge of Microsoft Dynamics 365 Sales and the ability to work independently on an established CRM platform. - Independent delivery: Proven ability to understand existing systems quickly, translate business requirements into technical solutions, and deliver new functionality and improvements with minimal supervision. - Agile development experience: Experience working in sprint-based development environments, participating in planning and testing activities, and delivering changes through structured release processes. - Technical troubleshooting: Strong analytical and problem-solving skills, with the ability to investigate complex issues and implement effective, maintainable solutions.