IT Desktop Support Specialist in Venlo, Nederland

Merit Medical seeks an IT Desktop Support Specialist for its Maastricht office to manage hardware and software troubleshooting, system administration, and audiovisual equipment support. The role involves supporting end-users across multiple EMEA locations, maintaining cloud infrastructure, and ensuring smooth daily technology operations.

Responsibilities

• Diagnose, analyze, and resolve hardware and software issues for end-users independently
• Manage Active Directory and M365 users, groups, and cloud-based telephone systems
• Set up workplace equipment including laptops, desktops, printers, and related software
• Operate, monitor, and maintain IT infrastructure including Cisco and Aruba networks
• Manage audiovisual equipment setup, maintenance, and troubleshooting for meetings and events

Requirements

• Associate's degree in Computer Science or related field plus two years work experience, or five years IT work experience
• Microsoft server administration experience
• Cisco switches configuration and support
• M365 cloud administration experience
• Fluent English speaking, writing, and reading
• Strong troubleshooting and hardware/software knowledge
• Call center support experience preferred