Location: Amersfoort CDI, Netherlands Position Summary Thales delivers global, high-availability cloud-based Identity and Access Management (IAM) services for high-profile customers, operating under the highest security and compliance standards. To support continued customer growth and increasing platform complexity, Thales is seeking a Senior Cloud DevOps Engineer to join the Cloud Operations organization. This role is responsible for the reliability, scalability, automation, and continuous improvement of IAM cloud infrastructure and platforms across AWS and GCP, with a strong focus on automation, observability, and AI-assisted operations (AIOps).

Key Responsibilities

Cloud Operations & Reliability Engineering

Operate and support production-grade, highly available IAM cloud services
Ensure availability, performance, resilience, and security of platforms
Participate in L2/L3 incident response, root-cause analysis, and post-incident reviews
Take part in a 24/7 follow-the-sun on-call rotation
Drive continuous improvements to operational stability and service quality

DevOps, Automation & Infrastructure as Code

Design, implement, and maintain Infrastructure as Code (IaC) using Terraform
Build and maintain CI/CD pipelines (GitLab)
Deploy and manage Kubernetes-based platforms (EKS, GKE, OpenShift)
Automate provisioning, deployment, validation, and rollback processes
Review DevOps code to ensure quality, security, and consistency

Observability & AIOps Initiatives

Implement monitoring, logging, and alerting using Datadog
Leverage AIOps capabilities for anomaly detection and alert correlation
Support faster root-cause identification during incidents
Contribute to predictive analytics such as capacity forecasting and failure prevention

AI-Assisted Operations & Automation

Use AI-powered copilots for troubleshooting and diagnostics
Generate and improve operational documentation and runbooks using AI
Develop automated remediation and self-healing workflows
Integrate AI-assisted insights into operational workflows

Database & Platform Services (Supporting Role)

Support cloud databases: PostgreSQL, MySQL, MSSQL, MongoDB, Elastic
Contribute to upgrades, backups, HA/DR, and monitoring
Assist with data migrations where required
Ensure database security and performance

Collaboration, Documentation & Governance

Produce design documents, runbooks, and operational procedures
Collaborate with Automation Architects, SREs, and R&D teams
Improve scalability, reliability, security, and cost efficiency
Follow ITIL-aligned operational processes
Operate in regulated and security-sensitive environments

Required Qualifications

5+ years operating cloud-based production systems
Strong Kubernetes orchestration experience
Hands-on Terraform and Infrastructure as Code expertise
CI/CD pipeline experience (GitLab)
AWS or GCP experience
Scripting and automation (Python, YAML, JSON, Bash)
Experience with observability tools
Strong Linux knowledge

Preferred Qualifications

Experience with AIOps platforms or ML-assisted monitoring
AI-assisted DevOps or Cloud Operations exposure
IAM or regulated environment experience
ITIL or COBIT familiarity
Experience in globally distributed teams

Education

Bachelor’s degree in Computer Science, Engineering, or equivalent experience

Tools & Technologies

Cloud: AWS, GCP
Platforms: Kubernetes, Helm, OpenShift
IaC & Automation: Terraform, Ansible
CI/CD: GitLab
Observability: Datadog
Collaboration: Jira, Confluence, Slack, Office 365
AI Tooling: AIOps platforms, internal AI copilots

Soft Skills

Ownership and accountability
Clear communication
Calm under pressure
Continuous improvement mindset
Comfortable working across time zones

Interested?Apply now. We look forward to receiving your application. #LI-EC1

Cloud DevOps Engineer

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